Resources

Frequently Asked Questions.

Answers about consent, setup, and your QookieQloud plan.

Showing all 33 questions

General & Consent

Consent Management Platform (CMP) basics, GDPR requirements, multi-domain control, and language switching.

8 questions
What is a CMP? And why do I need one?

A Consent Management Platform (CMP) automates cookie and user consent collection on your website. It ensures compliance with privacy regulations such as GDPR, ePrivacy, and CCPA by informing visitors about tracking technologies, collecting verifiable consent, blocking scripts until opt-in, and maintaining an auditable trail.

Learn more in our guide on what cookie consent is.

Which cookies require consent under GDPR?

Non-essential cookies — such as those used for analytics, conversion tracking, marketing pixels, and personalization — require prior, explicit consent. Strictly necessary cookies (such as security tokens, shopping cart sessions, or load balancer states) do not require consent.

Do I need to classify and configure cookies individually?

No. QookieQloud™ automatically categorizes detected scripts and cookies into standard categories (Necessary, Analytics, Marketing, Functional), eliminating the need for complex manual maintenance.

Where can I manage cookies and consents for multiple domains?

Log in to your account at app.qookieqloud.com. From the central dashboard, you can view analytics, configure consent modes, customize banner designs, and export audit logs for all your registered domains in one place.

Are there special setups for digital agencies?

Yes! Web agencies and developers can manage multiple client websites and domains centrally through a QookieQloud Partner account, while packaging and pricing the solution directly to their clients. Check our Partner documentation for more details.

How do I register my domain with QookieQloud?

Adding a domain takes less than a minute. In your dashboard, click Domains → Add Domain, enter your root URL, choose your consent mode, and copy your embed snippet. You can also follow our domain setup guide.

Is the client agent easy to install on any website?

Yes! We offer official plugins for WordPress and Statamic, as well as guides for Shopify, Webflow, and custom code. The universal method is simply pasting this script inside your <head> tag:

<script src="https://js.qookieqloud.com/consentLoader.js"></script>
What languages and locales are supported?

The Free plan includes one primary language of your choice. Standard and Premium plans include automatic language switching across 28+ European and global languages based on the visitor's browser settings.

Plans, Pricing & Quotas

Subpage count rules, billing, plan tiers, radar scan frequency, and Google Consent Mode v2 modeling.

6 questions
What counts as a subpage?

A subpage is any unique URL indexed and crawled by our privacy radar on your verified domain (e.g. /about, /shop/product-1). Assets like images, CSS, and API endpoints are not counted as subpages.

Can I upgrade or scale my subpages later?

Yes. You can switch between Free, Standard, and Premium at any time. When using Premium, you can seamlessly scale between 100 and 5,000 subpages straight from your account dashboard with prorated billing.

Does QookieQloud slow down my website?

No. Our consent banner script is delivered via global edge CDN, weighing less than 15 KB gzipped. It loads asynchronously without blocking your page paint, keeping Core Web Vitals green.

How does Google Consent Mode v2 work?

QookieQloud has native built-in Consent Mode v2 support. When visitors give or deny consent, Google Analytics, Ads, and Tag Manager tags update their consent parameters automatically with zero custom coding required.

Are there special setups for digital agencies?

Yes! Web agencies and developers can manage multiple client websites and domains centrally through a QookieQloud Partner account, while packaging and pricing the solution directly to their clients. Check our Partner documentation for more details.

Can I cancel my subscription anytime?

Absolutely. There are no lock-in periods on monthly plans. You can cancel with one click from your billing portal, and your plan will remain active until the end of the paid billing period.

Shopify Integration

Shopify App Embeds, Customer Privacy API, Google Consent Mode v2, theme updates, and reopening settings.

6 questions
Do I need to edit my theme's Liquid code?

No. QookieQloud is built as a native Shopify Theme App Extension for Online Store 2.0. You simply toggle the App Embed on in your Shopify Theme Editor. No code editing is required, and your theme files remain 100% clean and updateable.

How does QookieQloud integrate with Shopify's Customer Privacy API?

QookieQloud automatically connects with Shopify's native window.Shopify.customerPrivacy API. When a visitor accepts or rejects tracking, consent signals are instantly synchronized across Shopify analytics, marketing pixels, and installed store apps.

Does the Shopify app support Google Consent Mode v2?

Yes, out of the box. QookieQloud automatically pushes ad_storage, ad_user_data, ad_personalization, and analytics_storage updates to Google Consent Mode v2, preserving your conversion modeling in Google Analytics 4 and Google Ads while remaining GDPR compliant.

Will QookieQloud slow down my store or affect checkout performance?

Not at all. The embed script is ultra-lightweight (<12 KB), loads asynchronously from global edge networks, and has zero negative impact on your Core Web Vitals or checkout performance.

What happens if I change or update my Shopify theme?

Because QookieQloud uses Shopify App Embeds, none of your cookie classifications, regional rules, or audit history are stored in theme files. When you publish a new theme, simply toggle the QookieQloud app embed on in the Theme Editor.

How can customers reopen cookie preferences in my storefront?

By default, the floating Qookie Eyes icon automatically appears in the corner of your storefront once consent is saved, allowing visitors to click and reopen their preferences anytime. If you prefer a menu or text link (such as in your store footer), you can also add the custom attribute data-qookie-open-settings to any link or button, and customize icon visibility in your dashboard.

Statamic Addon

Official Statamic addon installation, multi-site domains, Antlers script blocking, SSG, and local dev environments.

6 questions
How does local development (Herd, Valet, Docker) work?

The addon automatically detects local and development environments (APP_ENV=local, localhost, .test, .ddev.site). You can test consent dialogs, banner styling, and event hooks locally without consuming your radar scan quota or polluting production compliance logs.

Do I have to insert code manually into my layout templates?

By default, the addon automatically injects the required script into your <head> via Laravel middleware, requiring zero template edits. If your theme requires custom script placement or bundling, you can turn off auto-injection in the Statamic Control Panel and use the {{ qookieqloud }} Antlers tag (or @qookieqloud in Blade) anywhere in your layout.

Can I hide the consent banner for logged-in editors and Live Preview?

Yes. Under the addon settings in the Statamic Control Panel, you can toggle "Bypass for authenticated users". This prevents the consent banner from popping up while you or your content editors are logged in, editing entries, or reviewing content in Statamic Live Preview.

How do I block tracking scripts in Antlers and Blade before consent?

QookieQloud automatically blocks scripts matching your radar scan rules client-side. For explicit template control, change your script tag to type="text/plain" with data-qq-category="marketing" (or "analytics"). QookieQloud will execute the script automatically the moment the visitor grants consent.

Does QookieQloud support Statamic Static Site Generation (SSG)?

Yes. Because consent evaluation and script unblocking execute asynchronously client-side via edge CDN, static HTML files generated via php please ssg:generate (hosted on Netlify, Cloudflare Pages, Vercel, or AWS S3) work seamlessly without server runtime dependencies.

How does the addon handle Statamic Multi-Site and multilingual domains?

In multi-site installations, the addon automatically resolves the active Statamic site locale and renders the banner and preference center in the visitor's language. If your sites operate on separate country top-level domains (e.g. .se vs .com), you can assign individual compliance presets per site.

WordPress & WooCommerce

Official WordPress plugin setup, automatic API token verification, and compatibility with caching plugins.

2 questions
How do I install the QookieQloud WordPress plugin?

In your WordPress admin, go to Plugins → Add New, search for QookieQloud, and click Install & Activate. The plugin automatically verifies your registered domain via our API.

Is QookieQloud compatible with WooCommerce and caching plugins?

Yes. QookieQloud works flawlessly with WooCommerce, WP Rocket, LiteSpeed Cache, and W3 Total Cache without requiring cache-busting workarounds.

Custom JS & Headless

Universal script embed, Google Tag Manager integration, headless single-page applications, and programmatic JS APIs.

3 questions
Where do I place the QookieQloud script tag?

Paste the script snippet <script src="https://js.qookieqloud.com/consentLoader.js"></script> inside the <head> tag of your HTML template, website builder (such as Webflow, Framer, Squarespace), or tag manager. Once loaded on your domain, QookieQloud immediately begins managing banner display and tag interception.

How can visitors reopen the consent settings modal?

By default, the floating Qookie Eyes icon automatically appears in the corner of your website, allowing visitors to reopen and adjust their preferences anytime. You can also trigger the modal from any text link or button using the data-qookie-open-settings attribute, or programmatically invoke window.QookieConsent.open().

Does QookieQloud support Google Tag Manager, React, and headless sites?

Yes. QookieQloud has native support for Google Consent Mode v2 and pushes real-time consent_status signals directly into the window.dataLayer. You can also hook into events via window.QookieConsent.on('consent_update', callback).

Accessibility & WCAG

WCAG 2.1 Level AA certified agent, keyboard navigation, screen reader accessibility, and Live Contrast Validator.

2 questions
Is the QookieQloud™ agent WCAG 2.1 AA compliant?

Yes. The QookieQloud™ agent has been rigorously audited and certified compliant with WCAG 2.1 Level AA standards. It supports full keyboard navigation, screen readers, focus traps, and high-contrast color modes. Read more in our WCAG compliance guide.

How does the Live WCAG Validator work when customizing colors?

Our built-in Live WCAG Validator tests your background and text color contrast ratios in real time. If a color combination falls below the required 4.5:1 ratio, the validator flags it instantly so you can maintain accessibility standards.

Still have questions?

Can’t find the answer you’re looking for? Our engineers and compliance team are ready to assist you.